Distance Sales Contract

ARTICLE 1 - PARTIES

1.1- SELLER:

Title: CEOS COFFEE KAHVE LTD.ŞTİ. (Ceos Coffee)

Address: : 2.Gundogan mah. 3007 sok. No3A Altieylul/Balikesir /Türkiye

Phone: 0 551 442 67 65

E-mail: info@ceoscoffee.com

1.2- BUYER:

The address and contact information used when registering as a customer on the ceoscoffee.com shopping site are taken into account.

ARTICLE 2 - SUBJECT

The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the BUYER ordered electronically from the SELLER's website.

ARTICLE 3 - PRODUCT SUBJECT TO THE CONTRACT

The basic features of the products or services are available at ceoscoffee.com.

The prices listed and on the site are sales prices. The advertised prices and promises are valid until updated and changed. Prices advertised for a limited period are valid until the end of the specified period.

The type, quantity, brand/model, color, number, sales price, payment method of the Goods/Product/Service consist of the information at the time the order is finalized.

The shipping fee, which is the cost of shipping the product, will be paid by the BUYER and is not refundable.

ARTICLE 4 - GENERAL PROVISIONS

4.1- The BUYER declares that he/she has read and is informed about the basic characteristics, sales price, payment method and preliminary information regarding delivery of the contractual product on the website and has given the necessary confirmation electronically.

4.2- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal maximum period of 10 days.

4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to whom the product will be delivered does not accept the delivery.

4.4- The SELLER cannot be held responsible for any problems that the cargo company may encounter during the delivery of the product to the BUYER and for the failure to deliver the ordered product to the BUYER.

4.5- In order for the product subject to the contract to be delivered, the signed copy of this contract must be delivered to the SELLER and the price must be paid using the payment method preferred by the BUYER. If the product price is not paid or is cancelled in the bank records for any reason, the SELLER is deemed to be relieved of its obligation to deliver the product.

4.6- If the bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons for reasons not caused by the BUYER's fault after the delivery of the product, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs belong to the BUYER.

4.7- If the SELLER cannot deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar one, if any, and/or postponement of the delivery period until the elimination of the impeding situation. In the event that the BUYER cancels the order, the amount paid shall be paid to the BUYER in cash and in a single transaction within 10 days.

4.8- Defective or broken products, whether sold with or without a warranty certificate, can be sent to the SELLER for the necessary repairs under warranty conditions, in which case the shipping costs will be covered by the SELLER.

ARTICLE 5 - RIGHT OF WITHDRAWAL

In distance contracts related to the sale of goods, the BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the product (Except for Concert and Event Tickets) to him/her or to the person/organization at the address he/she has indicated, without assuming any legal or criminal liability and without giving any reason. In distance contracts related to the provision of services, this period begins on the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer before the expiration of the right of withdrawal period. Expenses arising from the exercise of the right of withdrawal belong to the SELLER.

In order to exercise the right of withdrawal, written notice must be given to the SELLER by registered mail, fax or e-mail within 14 days and the product must not have been used within the framework of the provisions of Article 5. In case of exercising this right,

a) The invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Returns of orders whose invoices are issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.)

b) Return form,

c) The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.

d) The SELLER is obliged to return the total price and the documents that bind the buyer to the BUYER within 10 days at the latest from the date of receipt of the notice of withdrawal and to take back the goods within 20 days.

e) If the value of the goods decreases or return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is obliged to compensate the SELLER for damages to the extent of his fault.

f) If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

g) The shipping cost paid when sending the product returned due to the right of withdrawal back to the seller will be covered by the SELLER for domestic orders and by the BUYER for international orders.

h) SELLER does not refund the shipping fee collected from BUYER when selling the product.

ARTICLE 6 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

According to the Regulation, it is not possible to return goods that are prepared in accordance with the BUYER's wishes or clearly in line with his personal needs, that are not suitable for return due to their nature, that are in danger of deterioration quickly or whose expiration date has passed, and sound or image recordings, software programs and computer consumables, provided that the packaging has been opened by the BUYER.

In the implementation of this Preliminary Information, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and where he/she resides, up to the value declared by the Ministry of Industry and Trade, are authorized.

The SELLER may apply for complaints and objections to the consumer problems arbitration committee or consumer court where the SELLER purchased the goods or services or where the SELLER resides, within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December of each year. Information regarding the monetary limit is provided below:

Effective as of 1/1/2012:

a) The upper monetary limit regarding the binding nature of the decisions of the arbitration committees for consumer problems in the 5th and 6th paragraphs of the amended 22nd article of the Law No. 4077 on the Protection of Consumers or the lower monetary limit regarding the evidence in the consumer courts is 1,161.67 TL,

b) In the third paragraph of the 5th article of the Regulation on Arbitration Committees for Consumer Problems, published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit regarding the duty and authority of provincial arbitration committees operating in provinces with metropolitan status to hear disputes is 3,032.65 TL.

This Preliminary Information is made for commercial purposes.

Please Note: Before signing the cargo report, please check if your cargo package is damaged due to transportation. If your cargo package is damaged for any reason, return your cargo to the cargo officer for a report to be prepared without signing any documents related to the delivery. Your new products will be sent to you immediately. Ceos Coffee is not responsible for the damage or missing products in the cargo package if the products are received with damaged cargo packages.

15.All of these terms and conditions are subject to Turkish Law.